Service 05

A chat that captures the request

Not a bot that says “I did not understand”. A chat that answers by your own materials, and when it can’t — takes the contact and passes it to you.

I answer within one working day, in writing. I never call.

I
Four situations, all real

When people come for this

  • Questions repeat: price, terms, delivery — and someone answers the same four things all day.
  • People write at night, and by morning they have written to a competitor too.
  • Traffic comes, contacts don’t. A person reads and leaves without ever writing.
  • The old bot annoyed everyone: a tree of buttons that never had the right branch.
II
Every point below is work, not a line in a list

What is inside

01

Answers from your materials

Price lists, terms, documents, the site itself. The chat answers by what your business actually says, not by general knowledge.

02

Capturing the contact

The point of the chat is not the conversation, it is the request. It asks for a contact where that is natural, and hands it over with the whole thread.

03

An honest handover

When the question is beyond it, it says so and passes the person to you — instead of inventing an answer that costs you the client.

04

In your messenger

The request arrives in Telegram with the conversation attached, so you answer knowing what was already asked.

05

Boundaries

What it must never promise: discounts, terms, guarantees. Written down before launch, not discovered afterwards.

06

Visible history

What people ask most is a report by itself: it shows what your page failed to explain.

III
Same order on every project

How the work goes

01

You describe the task

A short form: what the business does, what should change. No calls — I answer in writing, within one working day.

02

You get a quote

Within two working days, one figure for the whole scope, before any work starts. Not a range that doubles later.

03

You see the first screen

The opening screen as a layout, before anything is built. Wrong direction is cheap to fix here and expensive to fix later.

04

It gets built

Phone first, then desktop. Checked on a slow connection and on a real device, not only in a browser window.

05

It goes live

You get every access on day one: domain, hosting, analytics, the code. Nothing is held hostage.

IV
One figure, before the work

What it costs

The price depends on how much material has to be prepared and where the chat has to reach. One figure for the whole scope within two working days, before anything starts. The running cost of the model is yours and stays visible — no markup hidden inside a monthly fee.

  • How much material there is and what state it is in.
  • Where it lives: site only, or messengers too.
  • Whether it must look into your systems — stock, prices, availability.
  • How many languages it answers in.
Proof, not a promise

A chat on a factory site, with the requests it brought

PMP Group Stroy sells 3D fences. The chat on the site answers the repeating questions and takes the contact; the site and the ads ran alongside it. Over three months, all of it together:

1 960 €
ad budget
97
requests
20 €
per request

Site, chat and ads worked together — the numbers belong to all three, not to the chat alone. One niche, one country, three months.

See the case
V
Asked before every project

Questions people ask

Will it invent things?

It answers from your materials and is told plainly what it must not promise. Where it doesn’t know, it passes the person to you — that is the design, not a fallback.

Is it not just an annoying popup?

It stays quiet until someone opens it. A chat that jumps at a reader is a way to lose the reader.

Who answers after it?

You do. The request arrives with the full thread, so nothing has to be asked twice.

What does it cost to run?

The model is paid by usage and that stays on your account, visible. I do not resell it with a margin.

Do you call?

No. I answer in writing, within one working day, in the channel you left.

One figure, before the work

Get a price for the chat

Tell me what people ask you most — the figure comes within two working days.

Get a price